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How BDBig Handles Your Personal Information

This page sets out what data we collect when you use BDBig, how we store it, and what rights you have over it. Access and use of this platform depends on your local law and eligible regions.

Account Data ProtectedPayment Info Handled SecurelyYour Rights ExplainedContact Us Anytime
BDBig How BDBig Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

Email Support Send your data request or privacy question to our support address. We aim to respond within a few business days and will confirm receipt of your request.
Live Chat Open the chat widget from your account dashboard to speak with our support team directly about any privacy concern or data access request.
Account Settings Some data preferences — like marketing communications — can be managed directly from your account settings page without contacting support.
DATA HANDLING

How We Protect and Manage Your Information

Encryption in Transit

All data exchanged between your device and BDBig is encrypted using SSL. This covers login, account updates, and payment steps via bKash, Nagad, or Rocket.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings.

Data Retention

We keep your account data while your account is open and for a defined period after closure. You can request deletion of non-essential data by contacting support.

Access Requests

You have the right to request a copy of the personal data we hold about you. Submit your request via email or live chat and we will respond within the timeframe required by applicable law.

Privacy Policy Questions Answered

We collect your name, contact details, payment method references (bKash, Nagad, Rocket), transaction history, and device session data used to secure your account.

We share only what payment processors need to complete your transaction. We do not sell your personal data. Third-party sharing is limited and purpose-specific.

We retain account data for a period after closure as required by applicable law in your jurisdiction. You can ask our support team for details relevant to your situation.

Yes. Contact us via email or live chat with your request. We will verify your identity and provide the data we hold within the timeframe required by applicable law.

Send a deletion request through email or live chat. We will remove non-essential data and explain what must be retained under legal or regulatory obligations.

Session cookies are needed for login and account functions. Analytics cookies are optional and can be adjusted in your browser settings at any time.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.